All work
Company

TaylorMade Golf

Role

Lead UX Designer

Timeline

Two release cycles · 2 years

Team

1 PM · 1 Developer · 2 Business Analysts · ~2 Business Stakeholders

Qi35 & Qi4D Family Page Redesign

Redesigned a product family landing page experience to drive deeper engagement and measurable conversion growth across two product launch cycles.

Storytelling & driving conversion

TaylorMade's product family pages are the brand and discovery hub for every new club launch.

For the Qi35 & Qi4D family pages, the goal was a premium page that matched the product, telling the story behind it and showcasing the new technology, while guiding golfers toward purchase.

Editorial-heavy, no clear path to cart

The Qi10 (older) family page drew high-intent golfers but was editorial-only, no structure, no club comparison or detail, no clear path to shop. It attracted buying intent but didn't convert well.

  • Goal 1 Deepen engagement with a storytelling-first family page.
  • Goal 2 Give high-intent visitors a way to buy directly on the page.
  • Goal 3 Validate the business case by hitting the projected 3% add-to-cart rate.

Qi35 Family Page

The Qi35 page was built around four core decisions:

  • Sticky Navigation A persistent nav bar kept key sections accessible at all times, reducing drop-off on a long-scroll page.
  • Comparison Chart A structured side-by-side model comparison that kept users on-page instead of navigating away to research differences.
  • "At a Glance" Slider A compact, swipeable feature module that balanced brand storytelling without getting lengthy.
  • Intentional CTAs "Explore Qi35," "Shop Drivers," and "Explore Custom Fitting" placed at key scroll points to capture users at different stages of intent in the user journey.

Prototype

Results, Qi35 · first 30 days

+36%
Avg. time on page (33s → 45s), even as launch traffic more than doubled (71K → 185K)
14.54%
Comparison chart interaction, the page's top feature
10.81%
"Shop Drivers" CTR

Users showed real buying intent, but the page lacked a direct way to purchase; users were sent to a PDP before they could buy.

Qi4D Family Page

Qi4D introduced a shoppable PDP module embedded directly on the family page, reducing friction between discovery and purchase.

  • Inline shopping module Users can configure their club by shaft, flex, hand, and loft, and add to cart directly from the family page.
  • Elevated the proven CTA "Shop Drivers" earned a 10.81% CTR on Qi35, so it moved up the hierarchy.
  • Killed the sticky nav at just 3.43% interaction it was friction, not help; removing a feature I'd shipped was the right call once the data was in.
  • Mobile refinements tightened the layout to continue closing the mobile conversion gap.

Prototype

A new path to cart, first 30 days post-launch

3.08%
Family-page add-to-cart rate, matched the projected 3% target (settled to ~2.2% over the full launch window)
~9,900
Direct add-to-carts from the family page via the new inline shopping module, first 30 days, a path that didn't exist on Qi35
+24%
Total add-to-carts vs. Qi35 (23.5K → 29.1K)
2.0% → 3.0%
Purchase conversion for high-intent sessions, engaged the family page, then bought on the page or via a PDP

The inline shopping module opened a new on-page path to purchase, lifting add-to-carts year over year and driving the site's strongest-converting segment.

What I'd do next

  • Mobile 80% of traffic, yet it converts at 0.35% vs. 2.02% on desktop (~6× gap). A mobile-first optimization.
  • Scale the template extend the family-page system and its learnings to golf balls, wedges, irons, and putters.
  • Integrate AI fitting & chat integrate guided fitting so users configure a club faster, lifting add-to-cart and conversion.
  • A/B Test work with optimization to test known problem areas instead of shipping and checking.
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